Virtual Assistant (Remote)

About Universal Logistics Holdings, Inc.

Universal Logistics Holdings, Inc. is a prominent provider of tailored transportation and logistics solutions across the United States, Canada, and Mexico. Our services encompass transportation, intermodal operations, contract logistics, and global trade management. Leveraging industry knowledge, cutting-edge technology, and a vast logistics network, we strive to enhance operational efficiency, reduce costs, and sustain customer business momentum.

Role Overview

We are looking to hire a Virtual Assistant for our Administrative Support team. This full-time remote role offers the chance to assist leadership and multiple departments via administrative, organizational, and communication tasks. The ideal candidate will facilitate smooth daily operations by managing schedules, organizing meetings, maintaining records, and offering professional administrative aid in a virtual setting.

Key Responsibilities

• Provide ongoing administrative assistance to managers and departmental teams.
• Oversee calendar management, arrange meetings, appointments, and conference calls.
• Coordinate online meetings using platforms such as Microsoft Teams and Zoom.
• Handle emails, messages, and general inquiries promptly and professionally.
• Create reports, presentations, spreadsheets, and other business documents.
• Maintain precise electronic records and organizational files.
• Perform accurate and confidential data entry tasks.
• Arrange travels, lodging, and business itineraries as necessary.
• Support meeting preparation: agendas, minute-taking, and distribution.
• Track office supplies, software subscriptions, and administrative requests.
• Manage expense reporting, invoicing, and purchase orders when delegated.
• Communicate professionally with staff, vendors, customers, and partners.
• Assist onboarding by preparing documentation and scheduling for new hires.
• Help coordinate projects and monitor follow-up on tasks.
• Safeguard confidential company and employee data.
• Conduct online research and compile information for leadership.
• Organize digital filing systems with version control.
• Suggest improvements for administrative workflows and efficiency.
• Execute additional administrative duties and special projects as assigned.

Candidate Qualifications

• High school diploma or equivalent mandatory; Associate's or Bachelor's degrees in Business Administration, Office Administration, Communications, or related fields are preferable.
• Prior experience in roles such as Virtual Assistant, Executive Assistant, Administrative Assistant, Office Coordinator, or Customer Support is advantageous.
• Exceptional oral and written communication capabilities.
• Strong organizational skills and ability to manage time effectively.
• Competence in juggling multiple priorities and adhering to deadlines autonomously.
• Meticulous attention to detail and accuracy.
• Proficiency in Microsoft Office 365 suite including Word, Excel, Outlook, PowerPoint, Teams, and OneDrive.
• Familiarity with Google Workspace, Adobe Acrobat, and other cloud collaboration tools is a plus.
• Ability to quickly adapt to new software and business applications.
• High standards of confidentiality and professional ethics.
• Strong analytical and decision-making aptitude.
• Reliable high-speed internet and a dedicated home office set-up.
• Self-driven with effective collaboration skills in remote environments.

Preferred Extras

• Experience supporting executives or senior management personnel.
• Knowledge of project management tools such as Asana, Monday.com, Trello, ClickUp, or Microsoft Planner.
• Background in document management and electronic recordkeeping.
• Experience managing virtual teams and remote meeting coordination.
• Logistics, transportation, or supply chain industry experience is beneficial.

Work Conditions

This position is fully remote with standard Monday through Friday work hours. Occasionally, overtime or flexible scheduling may be necessary to meet business demands or special assignments. Employees are expected to maintain a professional home workspace with dependable internet that safeguards confidential information.

Compensation and Benefits

• Competitive salary with performance-based annual bonuses.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan featuring company matching contributions.
• Paid vacation, personal and sick leave, plus recognized company holidays.
• Company-funded life and disability insurance policies.
• Employee Assistance Program (EAP) for support and wellness.
• Paid onboarding and specialized job training initiatives.
• Opportunities for professional growth and continuing education.
• Tuition reimbursement available for qualified employees.
• Potential career advancement within the organization.
• Referral bonuses for successful new hires.
• Provision of necessary technology including laptop, monitor, headset, and related equipment.
• Monthly internet cost reimbursement for eligible remote workers.
• Employee wellness and recognition programs.
• Discount programs exclusive to employees.
• Supportive management and avenues for internal promotion.

Why Work Here?

At Universal Logistics Holdings, Inc., we understand that exceptional administrative support is vital to our success. By joining us as a Virtual Assistant, you will be integral to keeping teams organized, productive, and connected in a collaborative remote environment. We offer thorough training, modern technological resources, and pathways to durable career development with a recognized leader in logistics.