Virtual Administrative Assistant - Painting Services

Overview

The role of Virtual Administrative Assistant / Customer Service Representative at a painting company is crucial as the initial contact for clients. Your prompt and professional communication impacts client decisions and their choice of service.

Primary Duties

• Handle incoming phone calls professionally and respond to client inquiries timely.
• Proactively follow up on every lead and estimate provided.
• Schedule estimates accurately in the appropriate estimator's calendar.
• Maintain the DripJobs sales pipeline by ensuring all leads and deals are up-to-date with relevant notes and statuses.

Position Requirements

This role is not merely about taking orders but involves actively converting inquiries into scheduled appointments and ensuring pipeline integrity by preventing stale or neglected leads.

The position is virtual but requires availability during standard business hours in Mountain Time (Denver, CO) to ensure timely follow-up. Flexibility is offered regarding when during business hours the assistant works; continuous computer presence is not mandatory.

Compensation

The hourly wage ranges between $18 and $20.