Travel Expert - North City Mall

About the Role

Step into a rewarding career as a Travel Expert where you'll inspire customers to explore the world by crafting unforgettable travel experiences. At Flight Centre, your passion for travel and dedication to exceptional service will flourish in a welcoming environment that values resilience and teamwork. While travel knowledge is an asset, the key is your eagerness to research, organize, and connect with clients to deliver tailored travel solutions.

Key Responsibilities

• Design customized travel itineraries that create cherished memories for customers.
• Leverage your travel expertise to provide fitting recommendations on flights, accommodations, cruises, tours, insurance, and more.
• Ensure each customer feels valued and comfortable through active listening and a positive demeanor.
• Build trust as a reliable advisor, engaging customers with seriousness about the business and a lighthearted approach to yourself.

Candidate Profile

• Recognized travel enthusiast and trusted source for travel advice within your community.
• Creative thinker, continuously exploring innovative approaches to serve customers better.
• Sales-oriented mindset aimed at meeting and exceeding KPIs to benefit from rewarding incentives.
• Highly organized, adept at managing time efficiently to deliver optimal outcomes.
• Excellent multitasking skills balancing customer interactions, itinerary planning, invoicing, and booking systems usage.

Benefits of Joining Flight Centre

• Participate in company-wide reward and recognition events including the annual ‘Global Gathering’ celebration.
• Opportunities for career advancement within a global company through clearly defined Brightness of Future pathways.
• Access to free health and wellness support including consultations, webinars, courses, and fitness challenges.
• Enjoy an hour each week dedicated to personal well-being and staying active, known as the hour of empowerment.
• Free financial planning guidance through the in-house Moneywise team.
• Industry travel discounts and eligibility for sponsored familiarisation trips abroad.
• Competitive base salary with uncapped incentive earnings from day one based on sales performance.
• Inclusive culture that welcomes individuality and values diverse perspectives.

About Flight Centre

Flight Centre is a globally recognized travel retailer with over four decades of industry presence, known for its award-winning workplace culture. We champion diversity, accessible leadership, and a supportive environment where we take our commitment seriously but enjoy a relaxed team spirit. Join a company dedicated to opening the world to travel lovers and supporting ongoing learning in a fast-paced, evolving industry.