Transport Executive

Role Overview

We are seeking a diligent Transport Executive to act as the primary liaison for one of our major multinational clients, responsible for coordinating approximately 220 to 250 monthly trips across three branches. This role ensures seamless communication and management of orders, inquiries, and issues related to container transport logistics, streamlining client interactions with a single point of contact.

Key Responsibilities

• Manage and review all communication from the client and their CHAs/forwarders, issuing clear directives to branch teams at all three locations.
• Monitor active trips daily between 11:00 AM and 1:00 PM, proactively informing clients of any delays before they are inquired about.
• Oversee documentation flow from 2:00 PM to 4:00 PM, ensuring timely delivery of LR and POD copies to clients and preparing detention and halting claims using system data.
• From 4:00 PM to 6:00 PM, send comprehensive daily status reports to the client detailing placed, in-transit, delivered shipments and plans for the next day's operations; collaborate with branches to strategize upcoming movements.
• Communicate professionally in English through emails and calls, effectively handling client concerns and providing consistent follow-ups.

Candidate Profile

• Graduate degree holder
• Excellent written English skills for client correspondence
• Proficiency in Microsoft Excel
• 3 to 6 years of experience in client coordination within logistics or container transportation sectors