Training Content Coordinator

Role overview

A well-established, expanding organization in Dunwoody is looking for a Training Content Administrator to support its Corporate Operations team. This position is ideal for someone who excels at writing, editing, and organizing content and who enjoys building training resources, operational documents, and internal communications that help teams perform successfully.

The role is fully onsite, five days a week, and offers a path to grow into a leadership position in Training Content and Resources over time.

What you will do

• Create, revise, and maintain training resources such as manuals, job aids, presentations, newsletters, and operational reference documents.
• Draft and polish professional internal communications including emails, announcements, process updates, meeting materials, and field-facing messages.
• Help support onboarding and ongoing employee learning by developing practical and easy-to-use training materials.
• Work with corporate leaders and subject matter experts to uncover training gaps, communication needs, and improvement opportunities.
• Assist with instructor-led learning content and digital/e-learning materials, with Rise 360 or similar tools being a plus.
• Keep training files and documentation well organized so materials stay accurate, up to date, and simple to locate.
• Prepare materials and communication support for meetings, operational rollouts, and training projects.
• Support the onboarding and development of new Area Managers by assembling training documents, schedules, and follow-up communication.
• Refresh state-specific manuals, operational guides, and departmental documents as business requirements change.
• Use feedback to strengthen clarity, consistency, and overall effectiveness of training materials.
• Monitor training attendance and completion data, then summarize results for leadership.
• Provide general administrative assistance and broader Corporate Operations support when needed.

What the team is looking for

• Background in creating or coordinating training content, instructional materials, business writing, procedural documents, or related resources.
• Excellent written communication skills, including strong grammar, proofreading, editing, and professional writing ability.
• Hands-on experience with training guides, manuals, presentations, newsletters, job aids, or operational documentation.
• Strong planning and coordination skills with the ability to handle several deadlines and projects at once.
• Ability to turn operational processes and policies into clear, simple training content.
• Comfort working with executives, field leaders, managers, and cross-functional partners.
• Strong attention to detail and a consistent focus on producing high-quality, polished work.
• Willingness to contribute both to content creation and to general administrative tasks.

Preferred background

• Familiarity with e-learning tools such as Rise 360 or Articulate.
• Experience reviewing training participation, completion metrics, and learner feedback.
• Exposure to Learning & Development, Corporate Training, Operations, Communications, or Administrative Support.

Additional details

This opportunity comes with the chance to join a collaborative Corporate Operations team where your work will have a direct impact on employee success across the organization. You will also have the opportunity to take ownership of company-wide training content and communications, work on leadership-facing and cross-functional initiatives, and develop toward a long-term leadership role in Training Content & Resources.

The ideal candidate is a strong writer with outstanding attention to detail who enjoys producing clean, professional content while supporting a fast-moving operations environment.