Trade Finance Officer (Contract to 30 Dec 2026)

About Us

Established in 1932, we are Singapore's most longstanding bank, committed to helping individuals and businesses fulfill their ambitions by offering tailored support, services, and career pathways. As we transform into a future-ready organization focused on technology and innovation, our mission remains to be Asia's premier financial services partner promoting sustainability.

Role Overview

We are seeking a Trade Finance Officer to handle comprehensive pre and post transaction processing tasks, ensuring all received documents are accurately scanned to the center of excellence (COE) within agreed service levels. The role involves maintaining excellent customer service, upholding risk management protocols according to guidelines, providing general administrative assistance, and coordinating with external vendors.

Key Responsibilities

• Oversee daily transaction processing activities.
• Comply strictly with Service Level Agreements (SLA) and established procedures.
• Track and expedite outstanding or pending transactions effectively.
• Receive and acknowledge all applications, instructions, and documents submitted at the service counter.
• Perform end-of-day reconciliation to ensure all items received are accounted for and processed.
• Provide backup support to colleagues when necessary.
• Exemplify strong work ethics and foster a culture of high performance and teamwork.
• Understand and respond to internal and external customer needs to guarantee quality service.
• Promote and embed excellent customer service culture.
• Initiate continuous process improvements to enhance productivity.
• Identify potential areas for process optimization and implement improvements.
• Manage risk proactively by identifying gaps and taking necessary mitigation steps.
• Provide administrative support and liaise with external vendors.
• Undertake additional tasks as assigned by your supervisor.

Qualifications and Skills

• Experience in testing or quality assurance roles is preferred.
• Familiarity with trade finance and banking operations is advantageous.
• Strong verbal and written communication skills with excellent attention to detail.
• Ability to prioritize and manage multiple projects in a dynamic, fast-paced setting.
• Self-driven, adaptable, and capable of working independently.
• Proficient in Microsoft Office applications; general IT proficiency is beneficial.
• Excellent interpersonal skills and integrity are essential.

Additional Information

• This is a full-time, 100% onsite position based at Tampines, Singapore.
• Occasional work beyond regular office hours may be required depending on workload.
• This is a fixed-term contract position ending on 30 December 2026.

Why Join Us

In this crucial role, you will be at the forefront of delivering critical financial services, ensuring systems operate flawlessly to benefit users and clients. Collaborate with diverse teams, engage in projects with significant impact, and enhance your knowledge of banking systems and products, all while making a substantial contribution to the organization.

What We Offer

We provide a competitive base salary along with a comprehensive range of flexible benefits tailored to various lifestyles. Our supportive environment includes community initiatives and leading learning and professional development opportunities focused on your wellbeing and growth.