Third Key Holder

About the Role

Join an energetic and friendly team passionate about fashion retail. The Third Key Holder supports visual merchandising, marketing activities, and collaborates with management to optimize store and stockroom functions. When team leaders are unavailable, this role takes charge of all store operations.

Key Responsibilities

• Lead store operations, including opening and closing procedures, maintaining cleanliness, restocking products, merchandising, delivering excellent customer service, and supervising staff in the absence of the Store Manager and Assistant Manager.
• Create a welcoming atmosphere by greeting, acknowledging, and assisting customers while demonstrating product knowledge.
• Handle transactions at the register accurately.
• Comply with all organizational policies and guidelines.
• Assist the Store Manager in upholding company standards detailed in the employee manual.
• Carry out any additional duties assigned by the Store Manager.

Qualifications and Skills

• At least one year of experience in retail environments.
• High school diploma preferred.
• Strong sales abilities coupled with excellent customer service skills.
• Effective time management and ability to prioritize tasks efficiently.
• Good communication skills and strong interpersonal abilities.
• Capable of delegating responsibilities and showing ownership.
• Leadership qualities to positively and inclusively lead a team.

Physical and Availability Requirements

• Physical stamina to stand for long periods and climb ladders.
• Ability to move, lift, and manage merchandise boxes and fixtures weighing up to 30 pounds.
• Willingness to work flexible shifts including days, evenings, and weekends.

Additional Information

This job may include other related tasks to fulfill the company's needs. The work environment is dynamic and supportive, offering growth opportunities.

Benefits

• Friendly and dynamic workplace culture.
• Flexible scheduling options.
• Employee discounts on products.
• Access to upgraded Ardene Rewards program.
• Birthday paid day off.
• Supportive management team.
• Wellness programs and mindfulness initiatives.
• Engaging contests and chances for career advancement.

Company Overview

Ardene is a leading North American retailer providing affordable apparel, footwear, and accessories with over 250 stores across Canada, the USA, and internationally, plus online and app shopping. Founded in 1982 as an accessories and jewelry store, Ardene now places emphasis on inclusive fashion, exceptional customer experience, and sustainability.

Employee wellbeing and growth are priorities, with focus on mental health, diversity and inclusion, and engagement programs. The company fosters an environment where employees can connect meaningfully and bring their best selves to work and life.