Tele Sales Executive

About the Role

Fortulearn Edutech Private Limited operates Vijaysutraa, an online education portal dedicated to assisting learners in preparing for government and competitive exams across India. Through a blend of live sessions, recorded content, and structured exam-focused materials aligned with current syllabi, the platform aims to provide accessible and effective learning experiences. The role of Tele Sales Executive involves engaging with prospective learners, providing detailed course information, and driving enrollments through strategic communication and follow-ups.

Key Responsibilities

• Initiate outbound calls to potential learners to generate interest and leads.
• Respond to incoming inquiries and offer comprehensive information about courses.
• Clearly communicate details about course offerings, costs, schedules, and benefits.
• Regularly follow up with prospects to nurture them through the enrollment funnel.
• Maintain detailed and accurate records of calls and update CRM systems accordingly.
• Meet or surpass designated sales conversion objectives.
• Collaborate with internal departments to manage admissions, payments, and gather learner feedback.
• Handle learner questions and issues professionally to build and sustain trust during the enrollment process.

Skills and Qualifications

• Experience between 2 to 5 years in telesales, cold calling, or outbound calling roles.
• Excellent communication skills with proficiency in English and Hindi.
• Strong abilities in pitching, persuasion, and dealing effectively with objections.
• Basic computer knowledge, including familiarity with CRM tools or spreadsheets.
• Effective follow-up techniques and relationship-management skills.
• Capability to perform effectively within a target-oriented workplace.

Additional Details

• Compensation ranges between INR 22,000 to 30,000 monthly, determined by experience, communication skills, and interview outcome.
• Working hours are from 10:30 AM to 6:30 PM.