Team Leader

Role Overview

We are seeking a dedicated Team Leader to guide and support our team to ensure smooth, efficient shift operations. In this role, you will exemplify leadership, uphold company standards, and guarantee customer satisfaction throughout every service.

About the Company

Join Chef & Brewer, known for its distinctive country-style pubs located in scenic areas that offer our patrons a welcoming and homely atmosphere. Our venues boast charming interiors, quality pub fare, and carefully curated beverage selections, making them ideal spots for customers to relax and celebrate occasions.

Key Responsibilities

• Lead the team during shifts, providing guidance and ensuring operational excellence.
• Maintain consistently high standards of service and hospitality.
• Act as deputy for the management team, resolving issues in their absence.
• Manage and coordinate staff during busy periods to ensure a seamless experience.
• Oversee bar operations to guarantee safety, compliance with legal requirements, and cleanliness.

Qualifications and Skills

• Strong attention to detail, especially in delivering quality beverages.
• Lead by example in providing excellent customer service.
• Ability to adapt quickly and handle unexpected situations effectively.
• Positive attitude and teamwork-focused mindset.
• Proficient in spoken and written English sufficient for safety and allergen awareness.

Additional Benefits and Information

• Competitive salary with potential earnings up to £13 per hour.
• Pension contributions as part of benefits.
• Career development opportunities through renowned apprenticeship programs across our brand portfolio.
• Staff discounts: 33% for employees and 15% for family on all brand offerings; 50% for employees and 25% for loved ones on Greene King Inns and hotels.
• Access to a free employee assistance program, providing support for mental health, wellbeing, financial, and legal concerns.
• Enhanced maternity and paternity policies focused on family-friendliness.
• Menopause-friendly workplace initiatives.
• Referral bonuses up to £1,500 for successful friend recommendations.
• Wagestream access allowing early wage withdrawals for financial flexibility.
• Additional retail discounts including up to 30% off at Superdrug and exclusive offers with Three Mobile.

Commitment to Inclusion

We prioritize creating an inclusive and welcoming environment where everyone is respected and able to thrive. Our strategies include education, awareness campaigns, and active engagement to build a culture of belonging across all facets of our operations.