State Pallet Controller

About Metcash

Metcash is a leading wholesale distributor in Australia, supporting over 1600 independent stores including well-known brands like IGA, Foodland, and Campbell's/C-Store. We pride ourselves on blending the agility of a small business with the strength and resources of a large enterprise. Our commitment extends to enhancing local communities by empowering independent retailers to thrive.

Role Overview

We are seeking a detail-focused and analytical State Pallet Controller to join our National Pallet Control Team. This role involves managing pallet operations within your state to ensure precise transactions, adherence to compliance standards, and operational efficiency. As a subject matter expert on pallet management, you will promote best practices, assist team members, and maintain seamless pallet-related processes.

Key Responsibilities

• Ensure accuracy in pallet transactions and address any discrepancies promptly.
• Oversee compliance with national pallet management policies.
• Carry out audits, stocktakes, and process evaluations to maintain data integrity.
• Provide training and support to teams on pallet control procedures.
• Analyze operational data to detect patterns, risks, and opportunities for improvement.
• Collaborate closely with operations teams and trading partners to optimize efficiency.

Candidate Profile

• Excellent organizational and problem-solving capabilities.
• Experienced with pallet control systems and associated reporting tools.
• Keen attention to detail with a strong analytical mindset.
• Effective communication skills and ability to manage stakeholder relationships.
• Background in supply chain, logistics, or equipment management; pallet-specific experience advantageous.

Benefits and Culture

• A 5th week of annual leave plus 2 well-being days and 1 volunteer day annually.
• Opportunities for continuous learning and career development.
• 12 weeks of paid gender-neutral parental leave for primary carers.
• Recognition as a Bronze Employer for LGBTQ Inclusion.
• A gender pay gap under 5% supporting equal pay initiatives (WGEA 2024–2025).
• Gold accreditation for mental health by Mental Health Australia.
• Accredited Flex Ready and Family Friendly workplace promoting flexibility.

Additional Information

Metcash values diversity, inclusion, and sustainability and encourages applications from candidates of all backgrounds, including First Nations peoples. Applicants requiring assistance during the recruitment process can request support. The recruitment for this role is managed exclusively by Metcash's internal Talent Acquisition team, and agency submissions are respectfully declined.