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Sodexo

Site Lead

Sodexo

Mumbai, Maharashtra, India · 정규직

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경험
8–10 yrs
샐러리
채용 공고
1
게시됨
3시간전
작업 모드
사무실에서
교육
B.Tech
적임
Candidates with the required degree and 8 to 10 years of relevant facilities management or integrated workplace management experience can apply. An MBA is preferred.
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Role overview

This position is responsible for leading the site end to end, covering governance, day-to-day operations, and service delivery. The role ensures that all facility services meet client expectations, operational benchmarks, safety standards, and budget goals.

Site operations management

  • Oversee both technical and soft services across the facility.
  • Keep services running without interruptions.
  • Track operating performance and ensure adherence to required standards.
  • Handle site-level escalations and resolve issues effectively.

Client relationship management

  • Serve as the main contact for client representatives and stakeholders.
  • Run governance discussions and periodic business reviews.
  • Maintain client satisfaction by closing issues in a timely manner.
  • Look for ways to improve and expand service quality.

Team leadership and people management

  • Direct multiple facility teams working across different functions.
  • Strengthen employee performance, engagement, and accountability.
  • Make sure the site has the right staffing levels and training support.
  • Encourage teamwork and a strong ownership culture.

Financial and budget management

  • Control site budgets and keep operational spending within plan.
  • Review invoices, validate billing, and identify cost-saving opportunities.
  • Assist with procurement activities and contract administration.
  • Maintain financial discipline and reporting accuracy.

Compliance and risk management

  • Ensure the site follows statutory requirements as well as client-specific standards.
  • Support health, safety, and environmental implementation and risk reduction measures.
  • Keep the site audit-ready and aligned with governance expectations.

Vendor and contract management

  • Monitor vendor delivery and SLA performance.
  • Conduct periodic vendor performance reviews.
  • Support discussions related to contract renewal and negotiations.

Reporting and governance

  • Prepare MIS reports and operational dashboards.
  • Participate in management review meetings.
  • Share performance updates and key metrics with stakeholders.
  • Track KPIs and drive continuous improvement actions.

Qualifications and experience

A bachelor’s degree in engineering, facilities management, business administration, or a related discipline is required. An MBA is preferred. The ideal candidate should have 8 to 10 years of experience in facilities management or integrated workplace management.

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