Shipping Administrator

Role Overview

We are seeking a detail-oriented and proactive Shipping Administrator to join our team full time at our Kent Science Park location. This hands-on position involves ensuring precise preparation, timely dispatch, and thorough tracking of both domestic and international shipments. You will manage shipping documents, support customs processes, and maintain accurate shipment records. Additionally, you will provide general administrative assistance and support the onsite office.

Key Responsibilities

• Prepare shipping labels and all necessary documentation for shipments within the UK and overseas.
• Generate accurate commercial invoices reflecting shipment volumes to facilitate customs clearance.
• Produce country-specific customs paperwork, including FDA Letters, Certificates of Origin, and related documents.
• Monitor the shipment statuses daily, promptly identifying and escalating any delays or issues.
• Assemble sample and order sheets, Certificates of Analysis, packing lists, and other essential documents to ensure accuracy and timely delivery.
• Coordinate logistics with couriers, internal departments, and external parties to guarantee efficient dispatch and delivery.
• Keep precise shipping records updated with all pertinent information.
• Offer onsite office support, including managing incoming calls and routing enquiries appropriately.
• Perform general administrative tasks to support shipping operations and broader office functions.
• Adhere to established procedures while seeking ways to enhance efficiency, accuracy, and service quality.
• Assist the team with additional operational and administrative duties as required.

Candidate Profile

The ideal candidate is dependable, proactive, and committed to taking ownership of their responsibilities while eager to grow their skills and contribute positively to the team environment.

• Minimum of two years relevant experience in shipping, logistics, transport, administration, or similar operational field.
• Excellent organizational capabilities and meticulous attention to detail.
• Adept at handling multiple priorities in a dynamic setting.
• Strong verbal and written communication skills.
• Proficient problem-solving skills with a proactive issue resolution approach.
• Adaptable and flexible to shifting priorities and environments.
• Enthusiastic about learning new systems, procedures, and regulatory requirements.
• Committed to continuous improvement and identifying process enhancements.
• Strong IT literacy and administrative competencies.
• Collaborative mindset and willingness to support colleagues as needed.
• High accuracy and accountability, particularly dealing with shipping and customs documentation.

Core Values and Behaviours

• Ownership: Responsible and thorough in completing tasks.
• Continuous improvement: Always seeking more effective and efficient methods.
• Flexibility: Comfortable with changing work demands and priorities.
• Curiosity: Eager to gain knowledge and ask questions.
• Attention to detail: Recognizes the crucial nature of accuracy in shipping and documentation.
• Teamwork: Engages openly and contributes constructively within the team.
• Reliability: Dependable in managing important tasks and meeting deadlines.

About the Company

AbBaltis is a fast-growing life sciences firm specializing in the global supply of disease state plasma and serum, contributing significantly to advancement in medical research and development. We prioritize a people-centered culture emphasizing diversity, collaboration, innovation, and excellence. Our international team spans countries such as South Africa and Lithuania, reflecting our commitment to a diverse and inclusive workplace. We are actively pursuing visa sponsorship capabilities to support overseas employees working within the UK.

Employee Benefits

• Comprehensive benefits package after three months, including confidential mental health therapy and wellbeing support.
• Healthcare coverage for employees and one nominated family member.
• Group Life Assurance for financial protection.
• Annual £100 book allowance to support learning and development.
• Extra paid leave on your birthday, plus two additional paid days each year: one 'Duvet Day' for rest and one 'Admin Day' for errands or appointments.
• Additional annual leave awarded after two years of service.
• Five extra paid sick days per year after two years at the company.

Compensation

The hourly pay rate is £14.50, subject to regular review.