Service Delivery Coordinator
Goulburn, New South Wales, Australia · Full Time
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- Salary
- —
- Openings
- 1
- Posted
- 3시간 전
- Work mode
- In office
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Job description
Overview
Join our team as a Service Delivery Coordinator responsible for managing rostering priorities, shift allocations, and timesheet approvals to support NDIS and Aged Care services within the Goulburn region. Occasional travel to our Bowral head office may be required.
Key Responsibilities
- Creating and organizing employee schedules for NDIS and Aged Care support shifts.
- Maintaining up-to-date knowledge of industry standards including the Social, Community, Home Care and Disability Services Industry Award.
- Communicating effectively with support workers, clients, and stakeholders to ensure service delivery needs are met.
- Adjusting plans promptly in response to client needs and worker availability changes.
- Participating in a rotating on-call duty roster to support continuous operations.
Candidate Profile
Ideal candidates demonstrate strong attention to detail, high accuracy, and effective communication skills across various stakeholders. Flexibility and adaptability to new processes and changing environments are essential. A commitment to teamwork and open communication is valued.
Requirements
- Experience managing community rostering, preferably with 50+ employees.
- Proficient administrative capabilities.
- Comfortable working in a fast-paced setting.
- Ability to obtain an NDIS Worker Screening Check and Working With Children Check.
Benefits
- Access to salary packaging to increase net income.
- Opportunities for professional training and career progression.
- Work as part of an inclusive team dedicated to community support.