Senior People Technology Analyst

About the role

Bank of New Zealand offers an energising, agile workplace focused on creating better outcomes through innovation. The environment is built around flexibility, wellbeing, generous leave, learning, and career growth, with work that changes from day to day.

This position is for a Senior People Technology Analyst who will support and improve Workday HCM capabilities. It is a practical, hands-on role covering the full lifecycle of the solution: analysing issues, troubleshooting, configuring, delivering changes, testing, and continually refining the platform to improve the colleague experience. You will also build effective working relationships across the organisation.

Key responsibilities

• Deliver Level 2 support for Workday HCM and connected downstream systems, including ADP Payroll.
• Partner with the People & Culture team to resolve complicated HR system and business process challenges that need specialist input.
• Assess enhancement requests, suggest workable solutions and process improvements, and contribute to an agile delivery approach.
• Take ownership of fixing bugs and system defects from start to finish when required.
• Support compliance with legal, audit, and risk requirements.
• Share expertise with colleagues, spot coaching opportunities, and help develop other team members.

What you should bring

• At least five years of experience supporting an HR system in a comparable environment.
• A tertiary qualification in a relevant technical discipline.
• Strong knowledge of Workday HCM, including Core, Compensation, Time and Attendance, Performance, and Learning.
• Background in technical troubleshooting and incident handling.
• Experience managing complex incidents involving integrations between multiple systems.
• Experience working with external vendors and collaborating across different regions.
• Excellent communication skills and the ability to connect technical teams with business stakeholders.
• Experience in test management.

Team environment

The team is described as collaborative, supportive, and inclusive, where colleagues step in to help one another and contribute to a workplace where people feel respected and valued. The organisation emphasises strong teamwork, professionalism, and a culture that makes the workplace rewarding.

Additional information

This is a full-time onsite role based in Auckland, New Zealand. Applications may be reviewed throughout the advertising period, and the employer may close the process early if needed.

The organisation also notes its guiding whakataukī: “Ehara taku toa i te toa takitahi, engari he toa takitini” — success comes through collective effort rather than individual achievement.