Senior Facilities Team Leader

Overview

The Senior Facilities Team Leader role involves overseeing day-to-day facilities operations to ensure efficient maintenance activities, compliance with safety and company standards, vendor management, and delivering high-quality facility services. This role supports continual asset reliability and operational effectiveness across all facilities.

Key Responsibilities

• Oversee and monitor preventive maintenance scheduling, performance KPIs, SLAs, and identify any deviations or non-compliances.
• Maintain detailed asset registries, inventories, and storage processes to support operations.
• Manage contractor and vendor activities, including audits, performance monitoring, and ensuring adherence to permit-to-work protocols.
• Assist the Facilities Manager with planning and executing facilities projects and coordinating operational strategies.
• Ensure all activities comply with Health, Safety, and Environmental regulations; participate in risk assessments and mitigation efforts.
• Perform building inspections to determine corrective maintenance needs and provide suggestions for enhancements.
• Update maintenance and repair records accurately using the Facilities Management System.
• Respond promptly to facilities emergencies and handle requests from both internal and external customers.
• Maintain continuous operation of key systems such as HVAC, boilers, solar power, generators, fire fighting and alarm systems, electrical switchgear, UPS, building management systems where applicable, and material handling equipment.
• Work closely with Procurement for sourcing, technical evaluation, and onboarding of contractors.
• Support reactive and corrective maintenance activities efficiently.
• Prepare and deliver monthly reports covering both soft and hard services to the Facilities Manager.

Qualifications and Experience

• Bachelor’s degree in Facilities Management, Business Administration, Engineering, or related disciplines.
• Between five to seven years of relevant experience in facilities management or similar fields.
• Proficient user of Microsoft Office (Excel, Word, PowerPoint) and knowledgeable in facilities management software systems.
• Fluent in English, both written and verbal.
• Proven leadership experience managing teams and coordinating facility operations.
• Well-versed in building maintenance best practices, safety standards, and regulatory compliance.
• Sound project management skills with ability to oversee facility-related projects.

Leadership Traits

• Ability to build and lead cohesive teams while fostering collaboration and breaking down silos.
• Strong execution capabilities with accountability focus.
• Sensitivity to external stakeholder needs and experiences.
• Growth mindset and dedication to continuous improvement and innovation.
• Inclusive leadership and effective communication with clear direction and simplified processes.

Skills Needed

• Attention to detail
• Effective communication abilities
• Commitment to continuous improvement
• Negotiation capabilities
• Analytical and problem-solving skills
• Project and time management expertise
• Influencing and interpersonal skills
• Strong leadership and stakeholder management
• Proficiency with data reporting and relevant technical systems
• Collaborative teamwork approach