Sales Team Leader

Job Overview

Really Agritech Private Limited is seeking a dynamic Sales Team Leader to guide and oversee a group of telecallers in Mumbai. This role focuses on driving sales performance through effective team leadership, strategic planning, and quality assurance.

Key Responsibilities

• Lead, manage, and inspire a team of telecallers to consistently meet daily, weekly, and monthly sales goals.
• Monitor key performance indicators including call frequency, conversion rates, revenue, and attendance records.
• Conduct ongoing training and coaching sessions to enhance the team's sales skills and results.
• Address customer escalations promptly, resolving complex issues with professionalism.
• Generate and deliver detailed performance reports to management on a regular basis.
• Ensure compliance with company policies and maintain high standards of quality throughout team operations.
• Collaborate with management to devise and execute effective sales strategies.
• Support recruitment, interview processes, and onboarding activities for new telecallers as needed.

Qualifications and Skills

• Bachelor’s degree in any discipline.
• Minimum of 2 to 5 years of experience in telesales or telecalling roles.
• At least 1 to 2 years of demonstrated leadership or managerial experience within a sales team.
• Experience in sectors like BPO, EdTech, Insurance, Banking, or Real Estate is advantageous.
• Strong leadership qualities coupled with excellent interpersonal and communication skills.
• Proficiency in sales negotiation, handling objections, and customer engagement.
• Skilled in analyzing sales data, reporting, and CRM software, alongside good command of Microsoft Excel.
• Highly organized with strong decision-making and problem-solving capabilities.
• A focus on targets and driving team success is essential.