- 경험
- 1~3세
- 샐러리
- INR 20,000 – INR 65,000 / month
- 채용 공고
- 1
- 게시됨
- 2시간 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About Safsafaiwala.com
Safsafaiwala.com rapidly connects customers to verified cleaning experts across cities such as Pune and Mumbai, with plans for expansion into Delhi-NCR.
Role Overview & Responsibilities
- Manage incoming customer inquiries and successfully convert them into confirmed service bookings.
- Coordinate and schedule field visits to confirm commercial service appointments.
- Engage leads through calls, WhatsApp messages, and app notifications.
- Clearly communicate service details, pricing, and promotional offers to customers.
- Address customer concerns effectively to close sales and arrange bookings.
- Collaborate closely with operations teams to ensure smooth delivery after bookings.
- Maintain precise documentation of leads, communications, and conversions using CRM systems.
- Achieve set daily and weekly targets for conversions and revenue.
- Promote upselling opportunities by suggesting add-ons and higher-tier packages where applicable.
Candidate Profile
- Possess 1 to 3 years of experience in telesales, tele-calling, or customer support, preferably within a BPO environment.
- Exhibit strong communication skills in Hindi and/or English; knowledge of regional languages is advantageous.
- Comfortable handling both inbound and outbound calls throughout the workday.
- Basic digital proficiency, including usage of smartphones, WhatsApp, Excel, and CRM tools.
- Motivated by targets and adaptable to a compensation model that includes performance incentives.
Benefits
- Attractive fixed salary complemented by incentive-based bonuses.
- Opportunities for professional growth within a fast-expanding startup environment.
- Supportive and friendly team culture.
- Travel and petrol allowances provided for job-related field visits.