Reservations Manager

Role overview

Shearwater Hotel & Spa in Ballinasloe, Galway is looking for an organised hospitality professional who enjoys working with people and can perform well in a busy environment. The position is part of the Comer Group Hotels portfolio.

Main purpose of the role

You will play a key part in driving room revenue and will report directly to the General Manager. A professional and welcoming manner is essential, and full training on the hotel systems will be provided.

Key duties

• Help maintain and refine the hotel’s room revenue strategy.
• Adjust room rates in line with occupancy levels.
• Handle online reservation systems and coordinate group bookings.
• Work with the Sales team on key dates and important periods.
• Share offers and packages with the Front Office team.
• Work towards monthly performance targets.

Skills and experience needed

• Prior experience in a similar reservations or hotel role.
• Experience with Hotsoft is an advantage.
• Strong attention to detail.
• Excellent customer service capability.
• Ability to work independently and as part of a team.
• Clear communication skills.
• Comfortable working to tight deadlines.

Benefits

• Free on-site parking.
• Complimentary lunch during shifts.
• Flexible working hours.
• Reduced rates at other Comer Group Hotels.

Additional information

Comer Group Hotels is expanding in Ireland and offers strong opportunities for career growth. Interested candidates can contact the hotel directly for more information.