Relationship Manager - Share Plans

Job Overview

This role is based in Dublin with a hybrid working model, requiring presence in the office at least three days per week, complemented by flexible remote working. As a Relationship Manager within the Share Plans division, you will strategically oversee a portfolio of complex, high-profile clients. Your main focus will be to build lasting relationships, deliver excellent client outcomes, and contribute to the sustained growth of the business.

Key Responsibilities

• Develop and maintain robust client relationships through proactive engagement, resolving issues promptly, and driving continuous improvement efforts.
• Identify, cultivate, and successfully convert upselling and cross-selling opportunities within your portfolio to support revenue growth and enhance EBITDA.
• Prepare and deliver insightful client presentations, commercial analyses, financial models, and reports to provide valuable guidance and trend recognition.
• Ensure governance and compliance obligations are met while promoting best practices and operational excellence in managing client accounts.
• Collaborate across various teams to share knowledge, pursue efficiencies, and improve the overall client experience.

Required Qualifications and Skills

• Demonstrable success in relationship management and business development with an aptitude for recognizing and capitalizing on commercial growth prospects.
• Comprehensive understanding of the share plans, employee benefits, financial services, or similar regulated industries.
• Strong analytical and financial skills, including competency in costing, commercial proposals, financial modelling, and data-driven decision making.
• Outstanding communication, influence, negotiation, and presentation abilities, with a track record of engaging senior leaders and key decision makers.
• Effective project and risk management skills with the capacity to juggle multiple priorities efficiently.
• A degree or equivalent professional experience; an ICSA qualification is advantageous but not mandatory.
• Willingness to travel as needed and proficiency in the complete Microsoft Office suite.

Benefits and Culture

• Flexible working arrangements to support a healthy work-life balance.
• Personalized health and wellbeing benefits tailored to you and your family's needs.
• Opportunity to invest in company shares with matching contributions from the employer.
• Additional rewards such as recognition programs, team events, and professional growth support.
• A supportive, inclusive work community that invests in employee development with over 11,000 colleagues worldwide.

Company Background

Computershare is a respected global leader in financial administration, employing more than 11,000 people across over 22 countries. The organization prides itself on its open, fair, and inclusive culture which fosters development and equal opportunities for all employees.

Additional Information

Computershare offers a transparent recruitment process, commitment to equal opportunity, and support for accommodations during hiring. The Share Plans team delivers innovative employee share solutions for major global brands, helping employees manage their investments effectively while meeting complex regulatory requirements.