Receptionist

About Free Form Factory Limited

Located in Kingston, Jamaica, Free Form Factory Limited began in 1992 as the first Jamaican manufacturer of bean bags, initially supplying to Curved Space Limited. The company expanded into producing expandable polystyrene (EPS), a lightweight plastic bead material used in bean bag filling and various other applications. Over the years, Free Form Factory has grown to serve multiple sectors including construction, offering cost-effective EPS systems for building and road repair, as well as providing a wide array of EPS products like decorative mouldings, artistic pieces, coolers, and insulation solutions.

Role Overview

This full-time, on-site Receptionist position based in Kingston involves welcoming visitors, handling incoming calls, and maintaining an orderly reception area that projects professionalism and hospitality. Daily responsibilities include responding to inquiries, managing mail and package distribution, scheduling and coordinating appointments or meeting rooms, and keeping visitor logs current. Additionally, this role supports clerical tasks such as filing, data entry, updating contact lists, and aiding document preparation. Team collaboration to uphold smooth office operations and delivering courteous customer service to clients and partners are essential duties.

Requirements and Qualifications

• Proven skills in receptionist duties including overseeing busy reception areas.
• Professional telephone conduct with capability to manage multi-line phone systems, direct calls, and relay messages.
• Competence in clerical work like filing, data entry, and basic office administrative support.
• Effective communication and customer interaction skills, ensuring friendly and clear responses to visitors and inquiries.
• Strong organizational abilities and detail orientation to juggle multiple tasks efficiently in a dynamic environment.
• Reliability, punctuality, and readiness to work on-site in a professional workspace; prior front office or receptionist experience is beneficial.
• Educational qualifications include at least five CSEC subjects, including English Language and Mathematics.
• Certificates or Associate Degrees in Business Administration, Office Administration, or related fields are advantageous.
• Proficiency in Microsoft Office applications.
• Preferred minimum of one year service in roles like receptionist, front desk, customer service, or administrative support.