Receptionist

Role Overview

This is an opportunity for a polished and approachable Receptionist to join a busy office in Skipton. The successful candidate will be the first person clients, visitors, and callers meet, so the role is central to creating a welcoming and professional impression of the business while also providing broader administrative assistance to the team.

The position suits someone who is highly organised, communicates well, and can handle a busy and varied workload with confidence and efficiency.

Working Hours and Location

Location: Skipton, England, United Kingdom

Schedule: Monday to Friday, 9:00 am to 5:00 pm

Total hours: 37.5 per week

Key Duties

• Handle incoming calls quickly, courteously, and professionally, then direct or process them as needed.
• Take messages carefully and pass them on clearly so communication across the firm remains smooth.
• Support Directors and other team members with telephone-related tasks when required.
• Greet clients and visitors in a warm and professional way to ensure a strong first impression.
• Keep the reception space organised, presentable, and tidy at all times.
• Represent the firm’s standards, image, and focus on high-quality client service.
• Enter and update time-recording details accurately.
• Perform clerical and administrative work to help the office run efficiently.
• Take on further administrative tasks and projects as reasonably requested.

Experience and Skills Needed

• Previous experience in reception, customer service, or an administrative position would be beneficial.
• A strong and professional telephone manner, along with excellent verbal communication skills.
• Confidence and friendliness when interacting with clients, visitors, and colleagues.
• Good planning and organisational ability, with the capacity to manage several priorities at once.
• Accuracy and attention to detail when handling records and administrative work.
• Comfort using Microsoft Office and standard office systems.
• A dependable, self-starting approach, with the ability to work independently or as part of a team.
• A clear commitment to excellent client service and a professional workplace environment.

Package and Benefits

• Annual salary of £26,000 to £27,000.
• Full-time employment.
• On-site parking available.
• Company pension scheme.
• Healthcare scheme.
• 25 days of annual leave plus bank holidays.

Additional Information

Applicants who do not receive a response within 5 working days should understand that their profile may not meet the requirements for this vacancy, although it may still be considered for future suitable opportunities.

The employer states a commitment to equal opportunities and does not tolerate discrimination or harassment on the basis of protected characteristics.