QAQC Engineer - Carpentry, Joinery & Fit-Out Manufacturing

Role Overview

The QAQC Engineer will lead the development and upkeep of quality assurance and control protocols for carpentry, joinery, and fit-out manufacturing operations. This role ensures that products, materials, and workmanship meet approved designs, specifications, client demands, and industry standards while aligning with company policies.

Key Duties

• Develop and maintain a Quality Management System (QMS) consistent with ISO 9001:2015 or equivalent company standards.
• Create and update quality-related documentation such as Quality Plans, Method Statements, and Inspection and Test Plans tailored for joinery and fit-out projects.
• Oversee quality procedures at every manufacturing phase, including material sourcing, fabrication, finishing, packaging, and delivery.
• Coordinate both internal audits and facilitate external audits by clients, consultants, and certification authorities.
• Analyze project documents like specifications, drawings, and BOQs to identify quality requirements and assess risks.
• Set quality targets and track performance via KPIs and detailed quality reports.
• Foster a culture of quality awareness within production and project teams.
• Conduct inspections of incoming materials including timber, boards, veneers, laminates, hardware, finishes, adhesives, and accessories to verify compliance.
• Carry out in-process inspections during operations such as cutting, machining, assembly, veneering, laminating, finishing, polishing, and pre-installation mock-ups.
• Ensure final products strictly adhere to shop drawings, samples, tolerances, and finish criteria.
• Monitor workmanship quality for both factory-fabricated and site-installed joinery and fit-out components.
• Utilize and confirm calibration of measuring and inspection instruments.
• Identify and document non-conformities by issuing Non-Conformance Reports (NCRs) and manage follow-up corrective and preventive actions (CAPA) verifying their success.
• Collaborate with Project Managers, Production Managers, Factory Supervisors, and Site Engineers on quality-related matters.
• Coordinate inspections with stakeholders including consultants, clients, and third-party inspectors.
• Support factory acceptance tests and site inspections prior to delivery and installation.
• Ensure quality is maintained during site installation, rectification, and snag clearance activities.
• Assist in preparing handover documents, warranties, and quality records as needed.
• Keep precise records of inspections, test outcomes, approvals, NCRs, and corrective measures.
• Manage Inspection Requests and ensure timely approvals.
• Compile comprehensive quality reports, dashboards, and monthly summaries for management.
• Control quality documentation ensuring that current approved versions are used throughout.
• Maintain traceability documentation for materials and workmanship.
• Ensure adherence to standards such as ISO 9001, ASTM, BS, EN, and applicable local regulations.
• Verify that products satisfy fire rating, environmental, sustainability, and safety requirements.
• Oversee health, safety, and environmental compliance related to materials and finishes, including VOC and fire-retardant measures.
• Analyze repetitive quality issues to identify root causes and suggest improvements to processes, materials, and inspection techniques.
• Support training programs to elevate production and site team expertise in quality standards and workmanship best practices.
• Participate in post-project lessons-learned sessions to drive continuous quality enhancement.

Qualification Requirements

• Bachelor’s degree or Diploma in Civil Engineering, Wood Technology, Industrial Engineering, or a related discipline.

Experience

• At least 7 to 10 years of QAQC experience within carpentry, joinery, or fit-out manufacturing environments.
• Proven background in factory and site quality control for custom joinery and interior fit-out projects.

Skills and Competencies

• Deep understanding of carpentry and joinery materials, finishes, and manufacturing processes.
• Ability to interpret detailed shop drawings, specifications, and Bills of Quantities.
• Knowledge and practical experience with ISO 9001 standards and quality auditing.
• Strong attention to detail coupled with analytical problem-solving skills.
• Excellent report writing and documentation capabilities.
• Effective communication and coordination skills across multidisciplinary teams.
• Proficiency in Microsoft Office and familiarity with quality management software tools.

Working Environment and Conditions

• Primarily based in a manufacturing facility with frequent site visits to project locations.
• Willingness to work overtime or extended hours during critical project phases.
• Exposure to a factory setting involving woodworking machinery and construction environments.