Office Administrator - Professional Services

Role overview

BDO Rotorua is looking for a capable administration professional to support Partners, clients, and the broader team. This is an important position within the administration function, with room to develop further for the right person.

About the workplace

The firm describes itself as locally owned and strongly people-focused, with a supportive culture built around service quality, professional growth, personal wellbeing, work-life balance, and a flatter organisational structure. The role is based in the Rotorua CBD office.

The position is intended to be full time at 40 hours per week, although some flexibility may be considered for an appropriate candidate.

Eligibility note

Applicants must already be in New Zealand and hold the legal right to work there. Candidates who do not meet this requirement will not be considered.

What the role involves

This is a varied office administration role with responsibilities that may expand for the right person.

• Managing calendars and coordinating travel and meetings
• Supporting the front reception area
• Processing confidential client communication and documentation
• Helping with client onboarding and liaison, including engagement letters and completion of annual accounts, management reporting, or GST assignments
• Preparing monthly invoices
• Handling other administrative tasks requested by Partners or the Practice Manager

What the ideal candidate brings

The preferred applicant will have a strong administration background, ideally including at least 2 years in a professional services setting. Accuracy, sound judgement, and the ability to stay organised are essential.

You should also bring initiative, resilience, and the confidence to manage multiple priorities while communicating clearly and working within deadlines. Strong relationship-building skills are important, along with a genuine commitment to excellent customer service.

The role also calls for someone who can perform well under pressure, solve problems effectively, and use Microsoft Office confidently. Experience with billing and invoicing, particularly in Xero, is an advantage. Payroll knowledge would be helpful, but it is not a requirement.

How to apply

Interested candidates are asked to submit a resume and cover letter that outlines relevant experience, salary expectations, and the reasons they would be a strong fit for the team.