Manager, Leasing and Tenant Relations

Main Duties and Responsibilities

• Oversee the entire leasing process, including handling inquiries, prospecting tenants, conducting property viewings, negotiating terms, executing leases, and facilitating tenant move-ins.
• Identify and secure appropriate tenants to meet portfolio goals related to occupancy rates, rental revenue, and tenant composition.
• Administer lease-related tasks such as tenant due diligence, drafting and processing lease documents, leasing agreement stamping, and maintaining leasing databases.
• Market available properties using multiple channels; develop leasing and marketing collateral, proposals, and presentations to support leasing efforts.
• Establish and nurture strong connections with tenants, brokers, and business collaborators to enhance leasing prospects.
• Carry out market research to analyze rental patterns, competitive activities, and to inform leasing strategies.
• Collaborate closely with Asset and Property Management teams to facilitate lease renewals, assess tenant performance, and reduce vacancies.
• Design and implement tenant engagement programs including tenant meetings, appreciation events, and community activities to foster tenant relationships.
• Compile leasing status reports, pipeline updates, and performance summaries for the property portfolio.
• Assist with the yearly budget process by preparing forecasts, evaluating portfolio outcomes, and offering strategic recommendations.
• Work together with internal teams on enhancing portfolio branding, positioning strategies, marketing campaigns, and asset improvement projects.
• Perform other tasks as directed by management.

Candidate Requirements

• Degree holder in Estate Management, Real Estate, Building Management, Marketing, or a closely related field.
• At least 5 years of professional experience in commercial and retail leasing.
• Comprehensive understanding of commercial and residential leasing markets, trends, and industry contacts.
• Proven expertise in developing and maintaining professional relationships with tenants, partners, and stakeholders.
• Outstanding communication, negotiation, interpersonal, and tenant relationship management abilities.
• Strong skills in delivering presentations and preparing detailed reports.
• Good grasp of tenancy agreements and leasing procedures.
• Proficiency in Microsoft Office suite.
• Detail-focused, well-organized with an ability to manage multiple tasks efficiently.
• Capability to work autonomously in a dynamic environment while positively contributing to a team.
• Resourceful, hands-on approach with proactive, self-driven qualities.