Manager, Accounts Receivable

Position Overview

This opportunity involves leading the accounts receivable operations within a healthcare setting, focusing on accurate billing, efficient collection processes, and enhancing revenue cycle performance. The Manager of Accounts Receivable plays a pivotal role in maximizing cash flow, minimizing payment denials, and strengthening the financial results of healthcare entities.

The role includes direct supervision and development of a team of accounts receivable specialists, promoting accountability, implementing process enhancements, and striving for operational excellence.

Key Responsibilities

• Oversee daily accounts receivable activities, supervising A/R specialists serving healthcare clients.
• Provide leadership, coaching, and performance management to team members, including training, feedback, and goal setting.
• Monitor outstanding patient accounts, troubleshoot billing discrepancies, resolve claim denials, and formulate strategies to expedite cash collections.
• Verify billing accuracy, covering coding, patient information, insurance data, and reimbursement workflows.
• Analyze accounts receivable patterns, insurance payer performance, denial trends, and operational metrics to find opportunities for improvement.
• Develop and implement action plans aimed at lowering outstanding balances and optimizing revenue cycle results.
• Prepare and present performance reports, dashboards, and analyses for leadership and client engagement.
• Facilitate team meetings focused on productivity enhancements, training initiatives, process improvements, and achievement of collection targets.
• Ensure compliance with healthcare billing regulations, payer criteria, and collection policies.
• Support financial operations across various payer types, including Medicare, Medicaid, commercial insurers, managed care, and self-pay.
• Maintain and refine standard operating procedures fostering consistency and operational efficiency.
• Collaborate with leadership and client stakeholders to communicate insights, resolve issues, and improve overall financial performance.

Candidate Requirements

• At least five years of experience in hospital business office billing and collections, including a minimum of two years in managerial or leadership roles.
• Deep knowledge of healthcare revenue cycle management, accounts receivable practices, billing processes, and KPIs.
• Proven experience working within hospital, clinical, or business office billing operations with familiarity of payer processes and reimbursement rules.
• Understanding of Medicare, Medicaid, commercial insurance, managed care, and self-pay collections.
• Strong analytical skills capable of interpreting financial data, identifying trends, and crafting actionable solutions.
• Experience using billing software, electronic health records systems, and data reporting or analysis tools.
• Effective leadership abilities to inspire teams, delegate tasks, and encourage collaborative work.
• Excellent verbal and written communication skills for interacting with patients, payers, clients, and internal teams.
• Skilled in conducting hands-on training, managing performance, and fostering employee development.
• Minimum education: high school diploma or equivalent; additional qualifications in medical billing, healthcare administration, or related fields are advantageous.
• Capable of working remotely with an expected travel commitment of approximately 70-80% to client sites.
• Demonstrates professionalism, flexibility, and strong organizational skills for managing multiple competing priorities effectively.

Benefits

• Competitive salary aligned with experience and qualifications.
• Comprehensive healthcare plans including medical, dental, and vision coverage.
• Retirement savings benefits alongside financial wellness programs.
• Paid leave and company-supported time off.
• Professional development opportunities including training and career growth.
• Flexible remote working arrangements with collaborative opportunities involving healthcare professionals and operational leaders.
• Exposure to complex healthcare operations and initiatives focused on revenue cycle improvement.
• Chance to positively impact healthcare organizations by supporting their operational and financial efficiency.

Additional Information

This position includes remote work with significant travel requirements to client locations within the United States. It is important to note that all applications and subsequent recruitment steps are managed by the partner company directly responsible for this role. The hiring process leverages AI-driven matching for objective evaluation, but all final hiring choices are made by human decision-makers. Applicants should be aware of data privacy practices concerning their application information.