Major Accounts Manager

About the Company

Join a dedicated and reputable team at Traction Heavy Duty Parts, part of the country's largest heavy vehicle parts network, including Traction, TW, and Cadel brands. Serving the transport, construction, and farming industries, our 100-year legacy and 5000-strong workforce proudly support thousands of Canadian customers daily. If you align with our values, we welcome your application to join this people-focused company known for its commitment to excellence.

Role Overview

We are seeking a determined and relationship-oriented Major Accounts Manager to lead the management of significant regional and national accounts within Central Canada (Ontario). This role encompasses account initiation, ongoing maintenance, and strategic growth efforts. Collaboration with internal teams—such as Store Managers, Operations Managers, Outside Sales Representatives, and Product Management—is essential to enhance program efficiency and deliver outstanding service.

Key Responsibilities

• Oversee the setup, continual maintenance, and strategic growth of major accounts on both regional and national levels.
• Create and implement targeted account strategies that promote sales growth and augment profitability.
• Build and nurture enduring customer relationships to secure lasting partnerships.
• Work alongside cross-functional teams to launch effective programs and enhance operational procedures.
• Contribute to regional sales development efforts and initiatives.
• Track account results, recognize improvement opportunities, and introduce corrective measures when necessary.
• Engage in crucial decision-making activities concerning account development and expansion.
• Ensure customer expectations are in alignment with company capabilities and service delivery.

Required Qualifications

• Between 7 to 10 years of experience in business development or account management roles.
• Background in dealer/member, retail, or wholesale environments related to heavy-duty trucks, trailers, automotive, or its allied sectors.
• A track record of successfully managing accounts in multifaceted sales contexts.
• Experience participating in strategic decisions tied to account oversight and expansion.
• Proficient relationship-building and stakeholder management competencies.
• Willingness and ability to travel up to 50% within Ontario.
• Possession of a valid driver’s license with a clean driving record.
• A Bachelor’s degree or college diploma is preferred.

Additional Details

Traction Heavy Duty Parts values diversity and fosters an inclusive work environment that respects individual differences and talents. Committed to equity in hiring, we encourage applications from women, visible minorities, and persons with disabilities to enrich our diverse cultural fabric.

Compensation

The annual salary for this position ranges from $77,000 to $96,200, adjusted based on experience and credentials.