Maintenance/Cleaner (Live In) - Residential

About Morguard

With a legacy spanning over 50 years, Morguard stands as one of Canada’s premier real estate organizations, managing a diverse portfolio of properties across North America which includes offices, industrial sites, retail spaces, and multi-suite residential complexes. We take pride in our heritage and are eager about future growth. Our organization values diversity and fosters a culture centered around collaboration, innovation, and sustainability, supporting our employees in meaningful career development.

Role Overview

The Maintenance/Cleaner will be responsible for upholding the cleanliness and orderly condition of residential properties following defined cleaning schedules within the team structure. The role includes performing minor general, preventive, and repair maintenance tasks for one or multiple building complexes.

Key Responsibilities

• Deliver excellent cooperation, service, and support to residents ensuring their satisfaction.
• Maintain the highest cleaning standards throughout the building.
• Promptly address service requests as they arise.
• Follow the assigned cleaning schedule and complete designated tasks.
• Inspect grounds, facilities, and equipment for potential repairs or maintenance needs, reporting findings as necessary.
• Adhere strictly to all safety protocols, including proper handling of chemicals, equipment operation, and incident reporting.
• Exhibit adaptability, managing task changes based on building requirements.
• Respond to after-hours emergencies when scheduled on-call.
• Ensure compliance with health and safety standards, including using required protective equipment and maintaining a safe environment.
• Carry out general and specialized maintenance and repair tasks under supervision and maintain accurate documentation of activities.
• Complete service requests promptly for both interior and common areas.
• Handle in-suite turnover tasks, encompassing light and heavy maintenance such as appliance repairs, fixture replacements, basic carpentry, and painting.
• Manage routine plumbing, electrical, and carpentry repairs, and safely operate maintenance tools.
• Maintain cleanliness and organization of mechanical, electrical, and supply storage areas.
• Comply with applicable legislation and standards, including Health and Safety laws, WHMIS, AODA, PIPEDA, and Human Rights policies.

Required Qualifications and Skills

• Completion of high school or equivalent general education diploma.
• At least 1 to 2 years of experience in cleaning and maintenance roles.
• Willingness and flexibility to work on a rotating schedule, including evenings and weekends.
• Proficient in handling basic hand and power tools.
• Working knowledge of plumbing, electrical, drywall, carpentry, painting, and related maintenance skills.

Core Competencies

• Commitment to delivering top-tier customer service.
• Ability to listen attentively, comprehend issues, and respond appropriately.
• Capable of working independently and applying sound judgment in complex situations.
• Strong problem-solving abilities and a proactive approach.
• Self-driven with a positive, can-do attitude and willingness to handle tasks of varying sizes.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks under tight deadlines.
• Maintain professionalism with discretion, integrity, and confidentiality.
• Effective communication skills and professional demeanor.
• Active promotion of diversity, equity, and inclusion to foster a welcoming workplace environment.

Preferred Additional Qualifications

• Experience working in multi-residential or similar real estate asset classes is advantageous.
• Certification in WHMIS is considered a plus.
• Familiarity with mechanical and HVAC systems is beneficial.
• Ability to speak multiple languages is an asset.

Why Work at Morguard

• An inclusive, collaborative workplace culture prioritizing employee wellbeing and safety.
• Opportunities for professional growth and career advancement.
• Exposure to a broad portfolio of North American real estate assets.
• Competitive compensation along with a comprehensive benefits program to support you and your family.
• Supportive work-life balance and accessible employment practices in line with AODA standards.

Compensation

The expected annual salary range is between 27000 and 37000 CAD, subject to factors such as experience, education, and internal pay equity.

Equal Opportunity & Accessibility

Morguard promotes diversity and provides equal employment opportunities without discrimination based on legally protected statuses. The company is committed to accessible employment practices and offers accommodation throughout the hiring process upon request.