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L2 Production Support Engineer

Trinity Consulting Services

Singapore · 정규직

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경험
2–4 yrs
샐러리
채용 공고
1
게시됨
6시간 전
작업 모드
사무실에서
교육
Bachelor's degree in IT or Computer Science
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직무 설명

About the Role

This position involves providing Level 2 production support focused on applications developed in Java/J2EE environments. The ideal candidate will hold a bachelor's degree in Information Technology, Computer Science, or a similar discipline and should have 2 to 4 years of experience in application support or software development.

Key Responsibilities

  • Offer hands-on support and maintenance for production applications, resolving incidents within defined SLAs.
  • Use strong troubleshooting skills to analyze and fix application and system-related problems.
  • Collaborate with development teams to identify root causes and implement permanent solutions.

Required Skills and Qualifications

  • Bachelor's degree in IT, Computer Science, or a related area.
  • 2 to 4 years of relevant experience in either application support or coding roles.
  • Proficiency with Java/J2EE programming frameworks and software development principles.
  • Solid foundation in SQL database querying and Linux operating system usage.
  • Strong analytical and problem-solving abilities to manage technical challenges effectively.

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