Key Account Executive/Manager

Role Overview

The Key Account Executive or Manager is tasked with cultivating and overseeing strategic customer partnerships to drive business expansion and ensure sustained collaboration. The position emphasizes acquiring major clients, managing relationships, participating early in project phases, and executing contracts with a focus on client satisfaction and profitability.

Core Responsibilities

• Identify and acquire significant accounts to broaden business prospects and reinforce market position.
• Devise tailored sales approaches and account plans suited for top-tier clients.
• Establish and nurture enduring client relationships through consistent communication and trust development.
• Act as the principal liaison for key clients, resolving issues and facilitating smooth dialogue.
• Engage early in product or project development to influence design, specifications, and strategic decisions.
• Collaborate with internal technical and product teams to ensure alignment of solutions with client requirements.
• Lead commercial negotiations, pricing discussions, and develop competitive yet profitable quotations.
• Coordinate with internal departments to prepare proposals, costings, and sales documentation.
• Manage sales contracts by overseeing preparation, review, execution, and tracking compliance with company guidelines.
• Work closely with Sales, Marketing, and Technical teams to provide holistic customer solutions.
• Offer feedback and market insights to aid product strategies and business plans.

Candidate Requirements

• Possess a bachelor's degree or higher in Business, Marketing, or a related discipline.
• Have between 5 to 8 years of experience in key account management or B2B sales, ideally with large or strategic clients within Data Centre or analogous technological sectors.
• Demonstrate a proven history in client acquisition, contract negotiation, and sustaining long-term relationships.
• Exhibit strong business savvy and strategic thought processes.
• Excellent abilities in communication, presentation, and negotiation.
• Fluency in both English and Mandarin is essential.
• Willingness to travel as needed.
• Applicants with greater experience may be considered for managerial positions.