- 경험
- 어느
- 샐러리
- GBP 12 – GBP 12 / hour
- 채용 공고
- 1
- 게시됨
- 1주 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About Thornbury Castle
Thornbury Castle, a member of Relais & Châteaux, seeks a dedicated Hotel Porter to join its diligent Front of House team. This role is based in a beautifully restored Tudor castle situated on 15 acres of picturesque land, located 20 minutes from Bristol. The castle hotel offers 26 rooms and suites, an award-winning restaurant and bar, plus unique meeting spaces. Recently renovated through a significant refurbishment, the castle aims to provide refined, personalized hospitality to create exceptional 5-star experiences, making guests feel like royalty in a distinctive setting.
Key Responsibilities
- Welcome guests upon arrival and assist with their luggage.
- Escort guests to their rooms, ensuring a smooth and welcoming introduction to their accommodations.
- Respond to guest inquiries and guide them to appropriate departments as needed.
- Maintain cleanliness and order in guest and public areas to uphold high standards.
- Collaborate with colleagues to guarantee guest safety throughout the property.
- Support room service and deliver additional room amenities when required.
Qualifications and Skills
- Excellent communication and interpersonal abilities.
- Dependable team player with a proactive approach to responsibilities.
Additional Information and Benefits
- Earn an hourly wage of 12.71 per hour on a permanent, zero hours contract.
- Work schedule requires flexibility with availability from Monday through Sunday.
- Receive a monthly share of service charges and tips.
- Enjoy 28 days of holiday entitlement including bank holidays plus an extra paid day off on your birthday.
- Access to complimentary accommodation after successfully completing a three-month probation.
- Opportunities for training through internal and external programs alongside online learning resources.
- Discounts available for staff and their families on hotel lodging and food and beverage.
- Recognition and career development schemes to support progression.
- Uniform and meals provided during shifts and free parking facilities.