Furniture Sales Manager

About the Role

Join Woodpecker Furniture as a Sales Manager based in Chennai with locations at ECR, Nelson Manickam Road, Besant Nagar, and Pallikaranai. Reporting directly to the General Manager or Business Head, you will play a pivotal role in managing the showroom’s sales activities, leading the sales team, and ensuring top-tier customer service while meeting revenue objectives.

Key Responsibilities

• Meet monthly, quarterly, and annual revenue goals through effective sales strategies.
• Lead and motivate the sales team by recruiting, training, and supervising showroom executives.
• Maintain strong relationships with architects, interior designers, builders, and corporate clients to maximize business opportunities.
• Oversee showroom operations including product display, pricing, promotions, and stock coordination with warehouse teams.
• Manage customer relations by providing excellent service, resolving complaints, and encouraging repeat business.
• Analyze sales reports regularly to assess performance and devise improvements in sales and profitability.
• Coordinate with inventory and procurement teams to optimize stock levels and order fulfillment.
• Work weekends and public holidays as per retail operational requirements.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Commerce, or related fields; MBA preferred.
• 5 to 8 years of retail sales experience, with at least 2 to 3 years in a managerial capacity.
• Prior experience in furniture, home décor, interior products, or lifestyle retail is advantageous.
• Proven leadership and team management capability.
• Strong skills in sales negotiation, customer relationship management, and communication.
• Competence in analytical thinking and problem-solving.
• Familiarity with retail sales techniques, showroom operations, MS Office, and POS software.

Performance Metrics

• Achievement of monthly and annual sales targets.
• Maintaining gross margins and profitability.
• Improving customer conversion rates and average billing amounts.
• Ensuring high customer satisfaction and retention rates.
• Monitoring team productivity and employee turnover.
• Effective inventory turnover and stock management.

Compensation and Benefits

• Attractive salary range from 20,000 to 40,000 INR per month.
• Incentive schemes and performance-based bonuses.
• Opportunities for career advancement and professional growth.