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About the Role

Join QualityAI, the world’s foremost AI-driven Quality Engineering firm, as a Functional QE Analyst / Manual Tester based in Chicago, IL. This role is a 3-month contract position focusing on enhancing quality through meticulous manual testing and functional validation.

Key Responsibilities

Design, document, and review test cases thoroughly.
Perform manual testing across various platforms including web, mobile, POS terminals, and integrated systems.
Validate complete business workflows by examining transaction logs, data capture, and downstream system operations.
Analyze transaction data, system outputs, and spreadsheets to ensure data integrity and completeness.
Early identification and communication of risks, defects, and requirement discrepancies.
Active participation in daily stand-up meetings, providing updates and escalating issues promptly.
Collaborate with developers, business analysts, and product teams for defect triage and solution implementation.
Support system integration testing across multiple applications and devices.
Spot gaps in requirements, design, data handling, and integration at initial stages of development.
Maintain documentation to facilitate knowledge sharing and future projects.
Manage multiple testing assignments maintaining excellent attention to detail and quality outcomes.

Required Experience & Skills

3 to 6 years of experience in Quality Engineering or Quality Assurance, focusing on functional/manual testing.
Proficiency in system integration testing, end-to-end workflow, and transaction/data validation.
Capability to handle data-rich workflows including transaction logs and spreadsheets.
Familiarity with defect tracking tools like Jira.
Strong communication skills to articulate technical information using common business terminology.
Analytical thinking, problem-solving, and accountability towards individual and team goals.
Availability to work onsite in Chicago as needed, with reliable remote infrastructure for virtual meetings.

Desirable Qualifications

Experience with retail, gaming, POS, kiosk, or transaction-processing systems testing.
Hands-on with mobile application testing on both iOS and Android devices.
Basic debugging skills for browsers such as Safari, Chrome, Firefox, and Edge.
Usage knowledge of API testing tools like Postman.
Experience with Apple ecosystem devices and data management using Excel, Google Sheets, and similar tools.
Exposure to collaborative tools like Teams, Slack, or Asana.
Background in service industry, sales consultancy, or customer-engagement roles.
Additional skills in web design or server administration and an artistic interest are pluses.

Skills & Abilities

Exceptional critical thinking and analytical capabilities.
Detail-oriented with strong data validation focus.
Effective problem-solving and lateral thinking skills.
Proficiency in technical documentation and test case management.
Ability to organize, prioritize, and manage multiple tasks efficiently.
Strong communication, collaboration, and time management skills.
Quick learning and adaptability to new information and workflows.
Proactive identification of gaps without always requiring detailed guidance.
Enthusiastic with a positive, team-oriented approach.

Additional Information

This position is on-site in Chicago, IL, with occasional remote work possible based on project requirements.
Reliable high-speed home internet and appropriate workspace are necessary for remote meetings.

Compensation and Benefits

Competitive hourly compensation ranging between $40 and $45.
Inclusive workplace promoting diversity and inclusion globally.
Opportunities for international mobility and internal career rotation within the company.
Robust career progression framework within a rapidly expanding global team.
Access to extensive learning resources, including over 3000 training courses and mentorship programs.
Incentives through client and employee referral initiatives.

Functional QE Analyst / Manual Tester

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