Front of House Team Member

Role Overview

Join wagamama's vibrant front of house team, where the passion for food meets energetic and authentic service without scripts. You'll be at the heart of delivering memorable dining experiences through genuine interactions and a dynamic team environment.

Key Responsibilities

As a front of house team member, your duties include warmly greeting guests, introducing menu offerings enthusiastically, and ensuring the smooth flow of service throughout your shift. This is ideal for individuals who enjoy engaging with people, discussing food, and thriving in a lively, fast-paced setting.

Candidate Attributes

• Devoted to making guests feel genuinely welcomed and cared for
• Enjoy sharing insights and honest recommendations about food
• Capable of maintaining composure and staying alert during busy periods
• Detail-oriented with a knack for anticipating needs
• Bring positive energy and collaborate effectively within a team

Benefits and Perks

• Fortnightly salary complemented by a share of guest tips
• Flexible scheduling to accommodate your lifestyle
• Early access to up to 30% of your earnings before payday via Wagestream
• Complimentary meals during shifts, including any menu item, plus half-price dining outside work hours
• Generous family-friendly leave policies: 26 weeks full pay and 13 weeks half pay for new parents
• Customizable Pangaia-designed uniforms tailored for individual expression
• Exclusive first access to try new menu items
• A range of social events, perks, and growth opportunities
• Additional benefits such as pension scheme, holiday entitlement, training, discounts, cycle to work scheme, discounted gym memberships, and long service awards

Additional Information

• Following application, candidates will receive a digital assessment by email that should be completed within three days
• Committed to being a disability confident employer, welcoming diversity and inclusivity
• All tips are fully distributed among the team; tips vary by location, are given at guests' discretion, not guaranteed nor counted as wages

Motto

Feed Yourself, Feed Others