Front Desk Receptionist

About Inspixion Academy

Inspixion Academy is dedicated to assisting professionals in uncovering the root causes of their performance challenges and providing clarity on actionable steps forward. The academy offers structured programs and support to help individuals overcome obstacles that impede their growth and effectiveness. The team fosters a supportive, solution-focused environment that prioritizes continuous learning and meaningful impact.

Role Overview

The Front Desk Receptionist position is a full-time, on-site role located in Thiruvananthapuram. The role involves welcoming visitors, managing phone communications, handling inquiries, and serving as the initial point of contact for learners and partners. Daily responsibilities include front desk operations, maintaining visitor logs, scheduling appointments, and assisting with clerical tasks such as filing, data entry, and correspondence management. The role requires addressing customer service requests, providing accurate information about academy offerings, and collaborating with internal departments to ensure seamless daily functioning. Key attributes include reliability, professionalism, and maintaining a calm, courteous demeanor.

Qualifications

• Proficient front desk and receptionist skills, including performing receptionist duties and basic clerical tasks.
• Strong verbal and written communication skills for effective interaction with visitors, learners, and staff members.
• Customer service aptitude capable of managing inquiries and resolving issues efficiently.
• Polished phone etiquette to manage inbound and outbound calls courteously and efficiently.
• Additional strengths such as familiarity with office software (email, calendar, spreadsheets), excellent organizational skills, attention to detail, and multitasking capability.
• Prior experience in front desk or administrative functions and a minimum education of high school diploma or equivalent preferred.