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Front Desk Receptionist

World Trade Center - Riyadh

Riyadh, Riyadh Province, Saudi Arabia · 정규직

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Candidates with experience in reception, hospitality, customer service, luxury service environments, sales, or pre-sales, and who are fluent in Arabic and English, are encouraged to apply.
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About the Role

World Trade Center Riyadh is looking for a polished and proactive Front Desk Receptionist to support its premium workspace operations. The position is suited to someone who enjoys working in a high-end environment and is committed to delivering service that feels professional, welcoming, and customer-focused.

The role combines front-office hospitality with client engagement and light sales support, helping the business create strong first impressions while also contributing to lead conversion and workplace standards.

Key Responsibilities

  • Create a premium experience for clients and visitors from the moment they arrive.
  • Run day-to-day front desk activities with accuracy, efficiency, and professionalism.
  • Welcome walk-in visitors, respond to inquiries, and manage client communication.
  • Reach out to leads, follow up consistently, and support their conversion into clients.
  • Assist sales initiatives by presenting the company’s workspace offerings.
  • Keep CRM records updated and organized.
  • Compile regular updates and reports on leads contacted and follow-ups completed.
  • Handle routine administrative work required at the reception desk.
  • Monitor floor standards and immediately escalate any technical concerns.

Requirements

  • Prior background in reception, hospitality, or customer service.
  • Experience in five-star hotels or similarly luxurious settings is an added advantage.
  • Exposure to sales or pre-sales work is strongly beneficial.
  • Strong verbal communication and persuasive interaction skills.
  • Fluency in both Arabic and English.
  • Comfort using Microsoft Office and CRM platforms.
  • Well-groomed, driven, attentive to detail, and professionally presented.

What We Offer

  • A professional workplace with a supportive team culture.
  • Opportunities to grow and develop your career within the organization.

Additional Information

This is a full-time, on-site position in Riyadh, Riyadh, Saudi Arabia.

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