Executive Assistant

About Solace

Healthcare in the United States is plagued by complexity and lack of health literacy, with nearly nine in ten adults struggling to navigate the system effectively. Solace addresses this challenge by connecting patients with expert advocates and equipping them with tools to make informed healthcare decisions that lead to improved outcomes.

Founded in 2022, Solace is a fast-growing Series C startup supported by notable investors including Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our lean, mission-focused, U.S.-based team is committed to transforming healthcare with urgency, precision, and heart. We thrive in an intense, high-performing environment that demands continuous growth and excellence.

Role Overview

We are seeking a highly skilled Executive Assistant to support our Founder's Office, encompassing both Co-Founders and other C-suite executives. This pivotal role acts as a strategic partner to help executives optimize their time, focus on critical priorities, and maintain smooth operational rhythms across the organization.

Key Responsibilities

• Manage multifaceted calendars across multiple time zones, prioritizing engagements by urgency, impact, and strategic importance.
• Safeguard executive schedules by managing incoming requests, holding time blocks, and proactively addressing scheduling conflicts.
• Coordinate and assist with leadership meetings, team offsite events, and large-scale company gatherings.
• Represent executives in meetings when necessary by capturing comprehensive notes, clarifying decisions made, and driving action item follow-up.
• Compose, revise, and dispatch communications on behalf of executives, ensuring professionalism and clarity at all times.
• Function as a key liaison between executives, internal teams, external partners, vendors, and stakeholders.
• Summarize and escalate significant information, updates, risks, or insights while maintaining strict confidentiality.
• Support leadership operating cadences including staff meetings, business reviews, planning sessions, and offsites through agenda preparation, note-taking, and tracking action items.
• Continuously refine systems, templates, and processes to enhance overall executive productivity and organizational efficiency.
• Handle all aspects of travel planning, including itineraries, reservations, and expense reporting with meticulous attention to detail.
• Ensure flawless execution of operations during periods of high activity, travel, or organizational change.

Qualifications and Experience

• Minimum of five years experience supporting senior executives, ideally at the VP or C-suite level, within fast-paced, high-growth environments.
• Prior work experience in legal settings such as law firms is preferred.
• Superior skills in calendar management, prioritization, and organization.
• Exemplary written and verbal communication abilities capable of producing clear, concise executive communications.
• Proven judgement, professionalism, and discretion in handling confidential information.
• Strong project management capabilities with a focus on execution and ensuring follow-through.
• Capacity to anticipate executive needs, resolve problems independently, and meet tight deadlines.
• Able to maintain composure and clarity in dynamic, sometimes ambiguous situations.
• High emotional intelligence to manage cross-functional relationships with tact, empathy, and confidence.
• Experience within startup, healthcare, technology, legal, or complex operational environments is advantageous.

Additional Information

Candidates must be based in the United States to be considered for this position.

Fraud Warning

Solace Health will never request bank details or offer employment without conducting an interview. All official communications originate from @solace.health or ashbyhq.com email domains only. Any suspicious activity should be reported to recruiting@solace.health or advocate@solace.health.