Educational Counselor (Work From Home)

About HomeGuru

HomeGuru - Your Personal Tutor is an educational platform that bridges tutors and learners to foster meaningful, goal-driven education. The platform offers access to seasoned instructors, tailored curricula, and a broad spectrum of subjects and skill levels, providing flexible learning options suited to individual needs and budget constraints. The focus is on nurturing essential academic and personal growth skills.

Role Overview

The Educational Counselor role, based at HomeGuru, supports prospective and current learners and educators in selecting appropriate courses, programs, and tutors aligned with their academic interests and skill levels. This position is primarily work-from-home and involves conducting counseling sessions through phone calls, video conferences, and digital communication to explain platform offerings and learning pathways.

Counselors will maintain detailed records of consultations, follow up with prospective leads, collaborate closely with operations and academic teams to ensure smooth learning journeys, and provide ongoing assistance by addressing inquiries and contributing feedback to enhance counseling services.

Key Qualifications

• Strong expertise in educational consulting with deep understanding of curricula and academic pathways.
• Proficient in student counseling techniques to assist learners in informed course and tutor selection.
• Knowledgeable in career counseling to guide alignment of educational choices with long-term professional objectives.
• Excellent communication capabilities, including clear verbal and written skills, active listening, and empathetic engagement.
• Beneficial prior experience in academic advising, school counseling, or working within educational technology platforms.
• Capability to work full time from home with reliable internet access and proficiency in digital tools and CRM software.
• Preference for candidates holding a bachelor's degree or higher in Education, Psychology, Counseling, or related disciplines.