Donor Recruiter

Position Overview

The Donor Recruiter plays a crucial role in supporting blood donation initiatives by engaging donors, promoting drives, and ensuring smooth operations for blood collection events. This role involves direct interaction with donors and internal coordination to meet collection targets and quality standards.

Key Responsibilities

• Engage in donor recruitment pilot programs at specific blood drives to boost participation.
• Address donor inquiries and complaints promptly, reporting any follow-up needs to the Donor Relations Practitioner.
• Provide input to Donor Relations and Educational teams regarding donor education requirements such as talks and presentations.
• Assist in organizing donor marketing events including media launches, award ceremonies, and control functions.
• Distribute promotional materials like flyers, posters, and banners to support upcoming blood drives.
• Confirm logistical arrangements with the blood drive controller and peer promoters to ensure event readiness.
• Coordinate with clinic supervisors to secure suitable venues if the initial location is inappropriate and document these changes in recruiter reports.
• Enhance visibility of blood drives by displaying advertising materials and directional signage.
• Recruit and educate blood donors to achieve target blood collection goals.
• Inform donors about risk behavior guidelines to maintain safe and high-quality blood supplies.
• Welcome donors warmly upon arrival, creating a friendly and professional environment.
• Provide comfort and support to donors for a positive donation experience.
• Distribute informative pamphlets and ensure donors understand their content.
• Monitor blood drive flow to reduce waiting times with input from the clinic supervisor.
• Offer refreshments and respond to customer service queries during the donation event.
• Direct all medically related questions to the clinic supervisor.
• Assist in setting up and packing down event venues, leaving spaces clean and orderly.
• Promote current campaigns to donors and relay feedback to the Donor Relations Practitioner.
• Support branch promotions, exhibitions, and public shows as needed.
• Submit weekly recruitment reports with suggestions for improving blood drive outcomes.
• Maintain an up-to-date personnel file, review all relevant standard operating procedures, and complete necessary competencies.
• Attend required meetings and training to stay informed on field developments and encourage knowledge sharing.

Required Qualifications

• Completion of Grade 12 (matric).
• Certification in Marketing or Public Relations, at least a 6-month course.
• Valid manual driving licence (Code B).

Experience and Skills

• No prior experience mandatory.
• Computer proficiency, especially in Microsoft Office applications.