Dispatch and Commercial/Financial Executive

Job Overview

This role is based at a factory location in Panaji, Goa and primarily involves managing the dispatch of finished goods. The position requires extensive coordination across multiple functions and stakeholders to ensure smooth delivery and financial handling related to dispatch activities.

Key Responsibilities

• Coordinate with customers on matters related to export documentation including LC documents and vehicle management.
• Identify and liaise with new transporters for multi-point delivery requirements.
• Maintain communication with transporters and truck drivers to monitor vehicle location and arrange unloading services through transport agencies when needed.
• Facilitate last mile connectivity services via specialized courier agencies.
• Address any issues with vehicle entry and exit by collaborating with gate security and Site Reliability Engineering (SRE) teams.
• Work with packing and loading teams to prepare draft and final packing lists for vehicle planning and dispatch execution.
• Coordinate with manufacturing teams regarding panel readiness and organize the final dispatch scheduling.
• Collaborate with other business locations across India such as Kalwa and Bangalore for dispatches, including cases involving job worker vendors.
• Align with regional sales concerning PIDI and special requests, ensuring dispatch documents are shared and details updated in the PEGA tool.
• Coordinate with segment sales to manage line item creation, ICB sales invoice submissions, and closure procedures.
• Engage with Global Business Services (GBS) teams to resolve credit limit-related billing errors.
• Partner with IDT teams on GST-related issues including E-way bill errors and merchant export inquiries.
• Work with EXIM teams to handle export documentation approval necessary for duty benefits.
• Coordinate with Custom House Agents (CHA) for export clearance ensuring compliance with required documents.
• Communicate with freight forwarders concerning vessel schedules, space booking, bills of lading, and airway bills.
• Liaise daily with project managers to handle dispatch operations, including multi-location planning and regular updates in PEGA PIDI.
• Work with segment commercial teams on credit note management.

Additional Duties

• Prepare cash flow statements with detailed analyses in collaboration with stakeholders.
• Contribute to ongoing digitalization initiatives to improve systems and processes.
• Resolve GST mismatch cases.
• Support system issue resolution and participate actively in SAP testing for new solutions.
• Track transportation and packing costs and allocate them to sales orders accordingly.
• Manage Goods Receipt Notes (GRN) for service cases ensuring verification of transporter bills and related services.
• Participate in bi-annual inventory verification and audit activities.
• Assist in preparing provision vouchers for month-end closing along with PAS vouchers.