Day Porter

Role overview

The Day Porter supports day-to-day cleanliness and presentation standards in prominent and busy areas of a client property. The position focuses on quick touch-up cleaning, keeping public-facing spaces in order, and handling special requests from the client or facility team.

What you’ll do

• Check exterior areas for litter, sweep walkways, and clear outside trash as needed.
• Keep entrances and lobbies presentable by cleaning door glass, picking up debris, wiping spills, addressing wet-weather tracking, spot-cleaning walls and trim, removing trash, and emptying ashtrays.
• Maintain restrooms so they remain usable throughout the day, including rinsing sinks, drying counters, refilling paper goods and supplies, cleaning mirrors, clearing litter, mopping spills, and cleaning toilets and seats when needed.
• Look after corridors and stairwells by removing litter, cleaning doors, handling spills on carpet and hard floors, and cleaning drinking fountains.
• Keep elevator interiors and doors clean and free of visible spots.
• Provide support in executive areas when required.
• Remove waste from high-traffic spaces such as lunch areas and conference rooms.
• Carry out extra assignments requested by the property or facility manager, such as snow shoveling, applying ice melt at entrances and stairs, setting up furniture for events, changing lamps, shredding, sorting or bundling trash, and light landscaping.
• Perform other routine maintenance duties as assigned.

Key interactions

This role involves regular communication and coordination with leaders, stakeholders, customers, visitors, clients, and fellow employees.

Experience and skills needed

• At least 6 months of related experience in customer service and/or facility services.
• Prior floor care experience is an advantage.
• Strong verbal communication and people skills.
• Solid client and customer service orientation.
• Ability to juggle multiple priorities and tasks.
• Strong eye for detail.

Physical and working requirements

• Ability to lift up to 50 pounds.
• Comfort working in different body positions, including standing, sitting, walking, bending, and repeating motions.
• Strong organization and attention-to-detail are important for success in the role.

About the employer

UG2, founded in 2012 and based in Boston, Massachusetts, is a privately held facility services company focused on innovation, high standards, and continuous improvement. The organization emphasizes service excellence and expects team members to help drive client satisfaction and company growth.