이자형
Customer Support Executive
Eureka Outsourcing Solutions Private Limited
Mumbai, Maharashtra, India · 정규직
가장 먼저 지원하세요
- 경험
- 어느
- 샐러리
- INR 16,000 – INR 30,000 / month
- 채용 공고
- 1
- 게시됨
- 5시간전
- 작업 모드
- 사무실에서
- 적임
- Candidates who are available for a customer support role in Mumbai, Maharashtra, and can handle inbound customer communication are suitable for this position.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role overview
This position involves managing incoming customer calls and providing timely, accurate assistance. The role is focused on resolving issues efficiently, maintaining service quality, and delivering a strong customer experience.
Key responsibilities
- Answer customer enquiries through inbound calls.
- Address and resolve customer issues with a high level of accuracy.
- Consistently meet daily service-level expectations, targets, and performance measures.
- Maintain strong customer satisfaction scores while following quality standards.
- Keep up to date with process updates, workflow changes, and internal guidelines.
- Use feedback constructively to improve performance and reduce repeat concerns.
Compensation
The role offers a monthly pay range of INR 16,000 to INR 30,000.