Customer Support Executive - Banking Process

About the Role

We are seeking a Customer Support Executive for banking processes in Noida. The role involves interacting with customers through phone calls to provide exceptional service, promote banking products, and resolve queries effectively.

Key Responsibilities

• Engage customers over calls to build and maintain strong relationships
• Promote and upsell various banking products and services to customers
• Provide accurate solutions to customer questions and issues
• Deliver high-quality customer experiences consistently
• Meet targets to earn attractive incentives

Eligibility Criteria

• Fresh graduates are welcome to apply
• Undergraduates with 6 to 9 months of relevant experience can also apply

Required Skills

• Proficient communication abilities in English and Hindi
• Customer-centric attitude
• Strong sales aptitude and persuasive skills
• Positive mindset and eagerness to learn

Perks and Benefits

• Shuttle facility provided for commuting
• Day shift work schedule
• Six working days per week with rotational weekly offs
• Opportunity to work with a prominent private bank
• Fixed monthly salary with significant incentive earnings
• Accelerated career advancement and skill enhancement
• Supportive workplace fostering growth