Customer Service Executive - Voice Process, US Shift

About the Role

We are seeking Customer Service Executives for a voice process role based in Mumbai, handling customer inquiries and providing precise information. This position is open to fresher graduates (HSC) and experienced candidates skilled in customer service. The role involves working on rotational shifts in a BPO environment with supportive benefits like cab service and strong incentive plans.

Key Responsibilities

• Address and resolve customer questions and concerns efficiently.
• Deliver accurate and clear information relating to services.

Requirements

• Clear and effective English communication skills are essential.
• Open to candidates aged between 19 and 50 years.
• Willingness to work in a voice customer support role.
• BPO experience is advantageous but not mandatory.
• Freshers with HSC qualification can apply; college students attending regular studies are excluded.

Additional Information

• Work schedule includes rotational shifts aligned with US timings.
• Employees work five days a week with cab transport available for convenience.
• Salary ranges from 30,000 to 57,000 INR monthly plus substantial incentives, enhancing overall earnings.
• Interested candidates can contact HR representatives Pawan or Sumeet via phone or WhatsApp to schedule interviews.