Customer Service Executive - International Travel Voice Process

Role Overview

Join a global multinational corporation specializing in delivering exceptional travel-related customer service solutions across international markets. We are seeking candidates with experience in travel processes to engage with customers primarily in the US travel segment. This position involves voice-based communication to provide high-quality assistance in ticketing, flight reservations, and other travel-related inquiries.

Key Responsibilities

• Handle international travel customer service queries, focusing on US travel markets.
• Manage bookings, ticketing, and flight reservations efficiently using various travel systems.
• Provide timely and courteous assistance to customers, ensuring exceptional communication and resolution skills.
• Operate effectively in a US-shift working environment.

Candidate Requirements

• Minimum of 6 months professional experience in the travel process, preferably within international travel domains.
• Demonstrated strong communication skills in English.
• Prior exposure to US travel, airline, OTA, or travel customer service environments.
• Ability to work comfortably during US-shift hours.

Compensation & Benefits

• Attractive monthly in-hand salary: approximately ₹28,467 for 6 months experience, rising to ₹31,433 for 12 months experience.
• Exciting career advancement opportunities within an international multinational company.

Additional Information

Interested candidates with relevant experience are encouraged to contact Vaibhav at the provided phone number for further details and next steps.