Customer Growth Associate - Google Customer Solutions (2027 University Graduate)

Role Overview

Join Google Customer Solutions (GCS) as a Customer Growth Associate, supporting small and medium-sized businesses by delivering impactful digital marketing solutions tailored to their needs. This position focuses on consultative sales and business development, involving client engagement, strategic account management, and collaboration with industry leaders.

Key Responsibilities

• Act as an advisory sales consultant to SMB clients and agency partners, establishing strong relationships with key stakeholders to align Google advertising offerings with business growth objectives.
• Manage a large volume of accounts, connecting with clients through phone and email to identify upselling possibilities, encourage product use, and surpass quarterly revenue targets.
• Analyze campaign data, provide evidence-based recommendations, and propose advanced digital marketing strategies to business owners.
• Handle the complete client relationship cycle, including outreach, pitching, internal strategizing, and performance review of campaigns.
• Consistently achieve business quotas while maintaining a superior experience for Google's advertisers.

Candidate Requirements

• Bachelor's degree or equivalent practical experience in B2B sales or business development.
• Prior experience in advertising, consultative sales, or business development gained via full-time roles, internships, academic projects, or coursework.
• Fluent English communication skills essential for client-facing interactions.
• Availability to travel to the office for client meetings and training sessions as required.

Preferred Qualifications

• Experience with Google Ads and online advertising, including Google Ads certification.
• Background in managing client portfolios or working to meet specified customer objectives such as growth metrics or outreach targets.
• Strategic thinking capabilities.
• Strong communication and problem-solving skills, coupled with an enthusiasm for business, technology, and aiding business growth online.

Additional Information

Priority is given to candidates able to start in July 2027. Applicants based in San Francisco with arrest or conviction records will be considered in compliance with local fair chance hiring laws. Candidates can choose preferred work location among San Francisco, CA or New York, NY.

Compensation includes a base salary ranging from $72,000 to $102,000 USD annually, plus a target bonus of 30%, equity, and comprehensive benefits. Pay depends on skillset, experience, and qualifications.

Google is an equal opportunity employer committed to inclusive hiring practices and accommodations for applicants with disabilities.