Customer Growth Associate - Google Customer Solutions (2027 University Graduate)

Overview

We are seeking passionate university graduates starting in July 2027 to join Google's Customer Solutions (GCS) team in San Francisco, CA, with a focus on helping small and medium businesses grow through digital marketing. This role is a full-time, onsite position involving consultative sales and relationship management with diverse SMB clients.

About the Role

As part of GCS, you will collaborate with businesses across industries to understand their needs, deliver digital advertising solutions, and contribute directly to their success. You will be supported by ongoing training, mentorship, and a network of driven peers, gaining exposure to the online advertising industry and developing your professional skills.

Key Responsibilities

• Act as a trusted sales advisor to SMB customers and agency partners by building strong relationships with decision-makers and aligning Google advertising products to their growth objectives.
• Manage a large portfolio of accounts, proactively engaging clients through phone and email to discover upselling opportunities, increase product adoption, and surpass quarterly revenue and growth targets.
• Analyze campaign results, provide insightful, data-driven recommendations, and present advanced digital marketing strategies to business owners.
• Handle the entire client relationship lifecycle, including outreach, pitching, internal strategizing, and performance reviews.
• Consistently meet or beat individual sales quotas while delivering superior value to Google advertisers.

Minimum Qualifications

• Bachelor's degree or equivalent experience in B2B sales or business development.
• Experience related to advertising, consultative sales, or business development from internships, projects, academic classes, or full-time roles.
• Fluent English communication skills essential for this client-facing position.
• Willingness and ability to travel to the office for client meetings and training as required.

Preferred Qualifications

• Familiarity with Google Ads, online advertising, or Google Ads certification.
• Experience managing customer portfolios or meeting assigned business growth and customer success goals.
• Strategic thinking capabilities.
• Strong communication and problem-solving skills with curiosity in business, technology, and enthusiasm for aiding business growth online.

Additional Information

Applicants located in San Francisco will be considered in accordance with the San Francisco Fair Chance Ordinance and California Fair Chance Act, including those with arrest or conviction records.

By applying, candidates can specify their preferred working location among San Francisco, CA, or New York, NY.

Individual remuneration will be influenced by skill level, experience, education, and training.

Compensation includes a base salary range between $72,000 and $102,000 (USD) annually, plus a 30% bonus target, equity, and benefits.

Google is an equal opportunity employer, supporting diversity and inclusion across all protected categories. Accommodations are available upon request for applicants with disabilities.