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Customer Care Executive (Telugu & Malayalam)
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 21,000 / month
- Openings
- 1
- Posted
- 1일 전
- Work mode
- In office
- Resume
- Required to apply
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Job description
Job Overview
Acumen GPS India is seeking dedicated Customer Care Executives fluent in Telugu and Malayalam to join their team at the Noida Sector 16 location. This role involves direct customer interaction to provide high-quality support for GPS products.
Key Responsibilities
- Responding to customer queries through phone, email, and chat channels.
- Delivering support services in Telugu and Malayalam languages.
- Troubleshooting issues related to GPS hardware and software.
- Guiding customers with installations, updates, and technical instructions.
- Escalating unresolved or complex problems to relevant departments.
- Collaborating with internal teams to guarantee prompt resolution of customer concerns.
Qualifications and Requirements
- Fluency in both Telugu and Malayalam is mandatory.
- Proficient communication skills in Hindi and English.
- Strong aptitude for customer service and effective problem resolution.
- Basic understanding of GPS devices is an advantage.
- Ability to thrive in a dynamic and fast-paced work setting.
Additional Details
The position is based onsite at Noida Sector 16. The monthly compensation ranges from 15,000 to 21,000 INR.
How they work
Communication
Teamwork & Collaboration
Problem Solving
Adaptability
Relationship Building
Languages
English
Hindi
Malayalam
Telugu