Compliance Officer

Role overview

An Australian federal government client is looking for an APS4 Compliance Officer for a 12-month contract. The role can be based in Canberra, Sydney, or Brisbane and follows a flexible hybrid model, with 2 to 3 days each week in the office.

What you will do

• Carry out Manual Payment Review compliance checks by gathering supporting evidence from providers and assessing it against the approved checklist.
• Complete Compensation Invoice Compliance reviews against the agreed workplan, including reviewing medical reports and requesting medical information where needed.
• Examine data, interpret findings, and assess outcomes against legislation, policy, guidelines, and business rules to support sound decisions.
• Record decisions clearly and accurately, with detailed reasoning and complete evidence trails.

Stakeholder and case support

• Work professionally with internal and external stakeholders to gather information, resolve questions, and communicate review outcomes.
• Handle challenging conversations tactfully and help resolve disagreements with professionalism and discretion.
• Support escalated matters and Ministerial enquiries, and refer urgent claims through the appropriate channels.

Administration and records

• Keep records up to date in line with records management requirements and procedures.
• Maintain registers, trackers, and systems after compliance activities while protecting confidentiality and data integrity.
• Uphold strict confidentiality at all times.

Requirements

• Australian citizenship is required.
• You must be eligible to obtain a Baseline security clearance.

Additional information

This is a long-term contract opportunity within a federal government environment. The position involves flexible hybrid working, with attendance in the office for 2 to 3 days per week.

How to proceed

If this sounds like a fit, you can express your interest today. For more details, contact Lindsey at the email address provided in the source listing.