Collections Executive

Job Overview

ASTI Academy is seeking a results-focused Collections Executive responsible for managing and recovering overdue student fees. This role involves prompt follow-ups and maintaining professional communication with students and their parents.

Key Duties

• Initiate follow-up communications via calls, emails, and messages to address outstanding fees.
• Regularly track overdue accounts and ensure timely reminders for payments.
• Keep detailed and accurate records of collection activities and payment agreements.
• Collaborate with the Accounts and Admissions teams to update payment statuses.
• Address payment inquiries with professionalism and clarity.
• Generate basic reports on collection progress and provide consistent updates.
• Meet or exceed assigned monthly collection targets.

Qualifications and Skills

• 2 to 5 years of experience in collections, fee or debt recovery, or managing accounts receivable.
• Experience in the education sector is advantageous.
• Excellent communication, negotiation, and follow-up abilities.
• Proficient in Microsoft Office, particularly Excel.
• Detail-oriented and focused on achieving targets.
• Capable of managing customer interactions professionally.
• Immediate availability is preferred.