Cashier

Role overview

The cashier is a key front-of-house position responsible for ensuring every checkout interaction is smooth, accurate, and aligned with the brand’s high client-service standards. This role manages point-of-sale activity, supports store operations, and works closely with the sales team to help the store run efficiently.

Core responsibilities

• Welcome clients, answer incoming calls, and route questions to the correct team member.
• Respond to common billing queries and resolve basic payment-related concerns.
• Support store opening and closing routines, including cash management and deposits.
• Prepare, process, and maintain required records, paperwork, and documentation.
• Manage the daily till, including cash, deposit handling, and till procedures.
• Receive merchandise and hand over goods to clients when needed.
• Ensure the greeting and farewell at the end of the transaction reflect the brand’s service standard.
• Guide and coordinate front-end cashier activity and help maintain service quality.
• Carry out opening and closing tasks accurately and keep cash office files and reports in order.
• Provide practical training and support to junior cashiers.
• Accept payments by cash, cheque, wire transfer, or credit card, following established policies.
• Keep register and counter areas tidy and supplied with necessary materials.
• Identify product prices manually or using a scanner.
• Enter sales into the register and present the customer’s final bill.
• Count coins and notes, and issue the correct change and receipts.
• Reconcile cash at the start and end of each shift.
• Process card and cheque payments accurately.
• Step in as a customer service representative when required.
• Support shelf stocking, product rotation, and price marking as needed.
• Open and close tills according to procedure.

Performance expectations

• High accuracy in all transactions and till operations.
• Fast processing within target timeframes to keep checkout movement efficient.
• Strong client feedback and a consistently positive service experience.
• Good coordination with the sales team to support store-wide performance.

Experience and candidate profile

• Previous experience in a cashier role or a closely related position, ideally in luxury retail.
• Strong numerical ability and accurate data entry skills.
• Clear interpersonal and communication skills.
• Comfortable handling pressure while staying professional and composed.

About the employer

The company is a long-established French luxury house founded in 1837. It is family-owned, independent, and known for producing high-quality goods. The business operates globally, with more than 300 stores worldwide and a workforce of nearly 25,185 people. It values entrepreneurship, autonomy, responsible management, and the preservation of specialist craftsmanship.